Terms & Conditions
Effective Date: July 24, 2026
These Terms & Conditions govern your use of the Mourning Drums website and any services, events, resources, or communications provided through the site. By accessing or using this website, you agree to these terms. If you do not agree, please discontinue use of the website.Purpose of Our Services
Mourning Drums provides end-of-life doula services, grief support, educational resources, workshops, remembrance events, community programming, and pet loss support.
Our services are intended to provide emotional, educational, and practical support. They are not a substitute for medical care, mental health treatment, legal advice, financial planning, or spiritual counseling.
No Medical or Mental Health Services
Mourning Drums is not a hospital, hospice provider, physician, therapist, psychologist, psychiatrist, licensed counselor, attorney, or financial advisor.
Information provided through this website, consultations, workshops, or educational materials should not be interpreted as medical, legal, psychological, or financial advice.
If you are experiencing a medical emergency, mental health crisis, or thoughts of harming yourself or others, call 911 (or your local emergency services) or seek immediate assistance from a qualified professional.
Eligibility
You must be at least 18 years old to purchase services through this website unless a parent or legal guardian provides consent.
Some services may include family participation or support for children under the supervision of a responsible adult.
Scheduling and Appointments
Consultations and services are offered by appointment.
While we strive to honor scheduled appointment times, circumstances beyond our control may occasionally require rescheduling. If this occurs, we will make every reasonable effort to provide timely notice and arrange another appointment.
Payments
Payment is due at the time specified during booking unless otherwise agreed upon.
We reserve the right to refuse or discontinue services for unpaid balances.
All payments are securely processed through third-party payment providers.
Cancellations and Refunds
Unless otherwise stated for a specific program or event:
Individual appointments may be rescheduled with at least 24 hours' notice.
Missed appointments without notice may not be eligible for a refund.
Workshops, classes, and events may have separate cancellation policies listed at registration.
Digital products, downloadable resources, and educational materials are generally non-refundable.
Refund requests will be reviewed on a case-by-case basis.
Educational Content
Articles, blog posts, downloads, videos, workshops, and educational materials are provided for informational purposes only.
They are intended to support learning and reflection but should not replace professional advice tailored to your specific circumstances.
Community Guidelines
We strive to cultivate a compassionate and respectful community.
When participating in support circles, workshops, online discussions, or events, participants agree to:
Treat others with kindness and respect.
Honor the privacy of fellow participants.
Avoid harassment, discrimination, hate speech, or abusive behavior.
Refrain from disrupting the experience for others.
We reserve the right to remove participants whose behavior compromises the safety or well-being of the community.
Confidentiality
We respect the sensitive nature of grief and end-of-life conversations.
While we treat personal information with care, confidentiality cannot be guaranteed in group settings such as support circles or workshops. Participants are encouraged to respect one another's privacy and refrain from sharing personal stories outside the group without permission.
Intellectual Property
Unless otherwise noted, all content on this website—including text, graphics, photographs, branding, logos, artwork, downloads, educational materials, videos, and other content—is the property of Mourning Drums and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, sell, or republish our content without prior written permission.
User Submissions
If you submit testimonials, comments, stories, photographs, or other content to Mourning Drums, you grant us a non-exclusive, royalty-free license to use, display, reproduce, and share that content for educational, promotional, or community purposes, unless you specifically request otherwise.
We reserve the right to decline or remove submissions at our discretion.
Third-Party Links
Our website may include links to external organizations, educational resources, or community partners.
We are not responsible for the content, availability, or privacy practices of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Mourning Drums shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, participation in services, or reliance on any information provided.
Your use of this website and our services is at your own discretion and risk.
Indemnification
You agree to indemnify and hold harmless Mourning Drums, its owners, employees, contractors, volunteers, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms & Conditions.
Accessibility
Mourning Drums is committed to creating an inclusive and accessible experience. If you encounter accessibility barriers while using our website or participating in our services, please contact us so we can work toward an appropriate solution.
Changes to These Terms
We may revise these Terms & Conditions from time to time.
Changes become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of any updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Contact
If you have questions about these Terms & Conditions, please contact us through the Contact page on our website.
Disclaimer
Mourning Drums provides compassionate support, education, and community-centered services surrounding grief, remembrance, pet loss, and end-of-life care. Our services are not intended to diagnose, treat, cure, or prevent any medical or mental health condition and should not replace the care of licensed professionals. Participation in our programs is voluntary and based on each individual's unique needs and circumstances.
This pairs well with the Privacy Policy and provides a solid legal foundation for the website. If Mourning Drums becomes a registered 501(c)(3), these terms will still work with only minor updates (such as adding the organization's legal entity name if desired).