Privacy Policy

Effective Date: July 24, 2026

At Mourning Drums ("we," "our," or "us"), we understand that grief is deeply personal. Protecting your privacy is an important part of creating a safe and compassionate space for individuals, families, caregivers, and communities. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Information submitted through contact forms

  • Event registrations

  • Newsletter subscriptions

  • Payment information (processed securely through third-party providers)

  • Information you choose to share regarding grief, loss, end-of-life planning, or pet loss support

We only collect the information necessary to provide the services you request.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral sources

This information helps us improve the performance, accessibility, and user experience of our website.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Schedule consultations and services

  • Register you for workshops, support circles, or events

  • Send newsletters and educational resources (only if you opt in)

  • Process payments

  • Improve our website and services

  • Communicate updates about programs or offerings

  • Comply with legal obligations

We will never sell your personal information.

Payment Processing

Payments made through our website are processed by trusted third-party payment providers. Mourning Drums does not store your full payment card information.

Please review the privacy policies of those payment providers for additional information about how they process your payment information.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Measure website traffic

  • Understand visitor engagement

You may disable cookies through your browser settings, although doing so may affect certain website features.

Email Communications

If you subscribe to our newsletter or resources, we may occasionally send:

  • Educational content

  • Event announcements

  • Community updates

  • Service information

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Confidentiality

Many individuals who contact Mourning Drums share sensitive personal experiences. While we treat all communications with care and respect, submitting information through this website does not create a confidential healthcare, counseling, legal, or therapeutic relationship.

Please avoid sharing highly sensitive medical, financial, or legal information through online forms unless specifically requested.

Third-Party Services

We may use trusted third-party services to operate our website and business, including services for:

  • Website hosting

  • Scheduling

  • Email marketing

  • Payment processing

  • Analytics

  • Customer relationship management (CRM)

These providers only receive the information necessary to perform their services and are responsible for protecting that information according to their own privacy practices.

Children's Privacy

Our website is intended for adults. Some educational resources may support parents and caregivers helping children through grief; however, we do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information from a child has been submitted without appropriate parental consent, we will promptly remove it.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

Links to Other Websites

Our website may contain links to third-party websites for educational or community resources. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website practices. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.

Disclaimer

Mourning Drums provides end-of-life doula services, grief support, education, and community resources. We are not a medical provider, mental health provider, law firm, or emergency service. Information provided through this website is for educational and supportive purposes only and should not be considered medical, legal, or psychological advice. If you are experiencing a medical emergency or mental health crisis, please contact emergency services or an appropriate licensed professional immediately.

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page. We are committed to treating your information with care, respect, and confidentiality.